FAQ's

WeDoLaundry is an on-demand laundry & dry cleaning pick up & drop off service. We work with professional laundromats around the city to get the laundry wash & fold and dry cleaning done for our customers.
You can schedule your laundry or dry cleaning pick up using any of the following options:
  1. Website: https://wedolaundry.ca
  2. Mobile Apps: iOS & Android
  3. Over the phone: +1-855-800-3972
You can pay using your Credit or Debit Card, we accept Visa, Mastercard, and Amex.
Our turnaround time is 24 hours and the drop off time is the same as the pickup time.
We have the following options to choose for the extra care of your laundry
  1. Hang dry
  2. Cold wash
  3. Bleach on white
  4. Separate wash ( for whites & delicates )
  5. Unscented soap
  6. Fabric softener
  7. Same day return
  8. Baby clothes
Our drivers have the weighing scales with them and they are advised to weigh the laundry at the time pick up itself.
Yes, we do serve in all hotels. Please mention your room number in notes while scheduling the pickup or leave your laundry at the front desk and we can take it from there.
Yes, please email your proof to pickup@wedolaundry.ca before making an order and we will send you the coupon code for your discount right away.
You may use garbage bags for the first time of your laundry pick up. We provide free reusable thick fabric bags to our weekly and biweekly subscribers
We are only a pickup & drop off service, we don't have the option of dropping off the laundry to our partner laundromats.
Yes, we send email and app notifications after your laundry is assigned to the laundromat for wash & fold and also to the driver for pick up & drop off.
Yes, the minimum charge is for 10 lbs of laundry plus pick up & drop off fee.